Relevance and effectiveness in identifying a problem and resolving it
- Satisfy the client on the quality expected
- Be trained in the main instruments of quality
- Know how to use the good instrument in function of the problem
- Train daily for quality in the Gemba
- Dominate the variability of the processes
- Know how to use efficient methods of problem solving
- Teach the workshop leaders how to manage a team during a process of problem solving
Factory Managers, Industrialization Engineers, Managers and Quality Technicians, Production, Methods, Logistics, Maintenance, Administrative Services, Proximity Managers, Lean Manager
Date & Duration
Locations & Fees
PARIS or INSA RENNES
€1045 excluding VAT (Breaks, lunches and informative documentation included)
Detailed training program
- History of Quality
- The gurus of Quality
- The 7 healing instruments
- The 7 new preventive instruments
- Application instruments for every instrument
- Define the process of problem solving on the Gemba :
- The 5 Whys
- The QQOQCCP
- It is / It is not
- The Ishikawa (6M) diagram
- SDCA / PDCA
- The 8 Disciplines (8D)
- Toyota Best Practices (TBP)
- A3 Training
- Axium Performance return on experience: examples of implementation
- Individual projects and exchanges
- Assimilation Quiz
- Issuance of certificates
- Session closure
Those who have participated in this module have also participated in:
Sessions held in foreign language only in intra.
Reviews by some of our participants
François B, HSE Director and Lean Manager at Guerbet Lanester.
« This training is truly an extra, I will send all the lean coaches of my location. »
Benoit B, Continuous Improvement Director at chez Marie.
« Complete teaching instruments, as always… Very didactic with great interaction. This training more than corresponded with my expectations. »
Sylvie B, Studies Director at Essilor.
« It was what I was expecting! A concrete factory example. Five Ws, PDCA (above all the A, a revelation…). Training to put into practice without hesitation, simple intruments, a real method! »
Mr D D, Product Calculation Engineer, Essilor.
« A method for taking on complex problems. »
Mr P RIZZO, In charge of Studies, Essilor.
« Dynamic, enjoyable and educational. Knowledge of the instruments on which to depend on to identify the solution which at times may be unclear at the start: a structured and in-depth method. »
Kevin N, Stock Director, HEPPNER.
«A more structured method to use in the company. »
Christophe V, Studies Technician, ESSILOR.
« Concrete instruments, methods. »